Assistant Branch Manager

Paid time off that begins accruing on your first day

Enjoy 11 paid federal holidays each year, giving you more time to relax and recharge

401(k) matching up to 4% with immediate vesting, plus an additional 2% match with future vesting

Company-paid short-term, long-term disability, and employee life and AD&D coverage

A tuition reimbursement benefit which reflects our investment in your future

Competitive pay along with opportunities for annual raises and promotions

Paid community involvement opportunities offer rewarding chances to network, make a positive impact, and get involved in meaningful local initiatives

A supportive environment which fosters an employee-centric in which workplace where growth and member relationships are prioritized

Partners with the Branch Manager to maintain an environment that focuses on member relationships and retention. Ensures retail staff provides prompt, friendly, personal, and professional service to all members and co-workers, develops and retains good rapport to fulfill established service promises.

Aids in the coaching, and motivation of retail team members to promote service excellence and maximize opportunities to broaden member relationships through active listening, anticipating needs and recommending the most appropriate solution to help our members achieve their financial goals.

Coaches and motivates retail team on the development of new member relationships and the solicitation of business from existing members to ensure that established objectives and goals are consistently met.

Partners with the Branch Manager to conduct weekly/monthly individual and team meetings with all retail staff to evaluate progress, address concerns, stimulate sales, enhance product knowledge, ensure adherence to compliance, share instances of best practices, etc. to ensure a focus on development and employee retention.

Ensures retail staff stay current on training related to product knowledge and compliance procedures. Ensures compliance with all regulations, policies and procedures, and internal/operational risk controls.

Performs various personnel functions, including interviewing and selecting retail team members; scheduling and assigning work tasks, observations of team members, conducting performance reviews and providing disciplinary action when necessary.

Ensures accuracy in account opening, loan processing, and member transactions maintaining all required documents in accordance with applicable regulatory requirements as well as ABNB policies and procedures.

Experience: Three to five years of similar or related experience

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills: 1. Possess good analytical abilities to make decisions and resolve problems. 2. Possess organization and time management skills. 3. Excellent written and interpersonal skills to supervise staff and communicate effectively with the members. 4. Must be able to operate a PC and related office equipment and programs with average speed and accuracy. Working knowledge of Microsoft Suite to include: Outlook, Excel, Word, Powerpoint, and Sharepoint.